Terms and Conditions

WEBSITE TERMS & CONDITIONS

These terms and conditions govern your use of our website cellderma.co.uk (“we”, “us”, “our” or “website”); by using our website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Any new features or tools which are added to the current store shall also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on WooCommerce Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

LICENCE TO USE WEBSITE

Unless otherwise stated, we, or our licensors, own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

Without written consent you must not:

  1. Republish material from this website (including republication on another website);
  2. Sell, rent or sub-license material from the website;
  3. Show any material from the website in public;
  4. Reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
  5. Edit or otherwise modify any material on the website; or
  6. Redistribute material from this website except for content specifically and expressly made available for redistribution (such as our newsletter).

 

ACCEPTABLE USE

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

 

PRODUCTS, PURCHASING AND INCENTIVES – Stockists Only

By purchasing our products, you accept that the products are for your personal use, for use in- or for sale from- your clinic only, and that you must hold a Stripe account in order to receive commission gained from CellDerma purchases and sales.

As a stockist of CellDerma, you are bound by the terms of your contract and thus prohibited from selling our products to third party stockists in the UK or abroad. Our products are not registered for sale of use outside of the UK or Europe, and all products must be used in line with advice provided by a qualified CellDerma-trained clinician, therapist or beautician. CellDerma cannot be held responsible if our products are used outside of these parameters or for any resulting illness or injury.

Our product names are trademarked, and our brand name and logo belong to CellDerma.

CellDerma products must not be re-sold on any other e-commerce website.

 

LIMITED WARRANTIES

We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

 

LIMITATIONS AND EXCLUSIONS OF LIABILITY

Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this section and elsewhere in these terms and conditions: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the terms and conditions or in relation to the subject matter of the terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

 

INDEMNITY

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions.

 

BREACHES OF THESE TERMS & CONDITIONS

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

 

VARIATION

We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of our website from the date of the publication of the revised terms and conditions on our website. Please check this page regularly to ensure you are familiar with the current version.

 

SEVERABILITY

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

 

EXCLUSION OF THIRD PARTY RIGHTS

These terms and conditions are for the benefit of you and us and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms and conditions is not subject to the consent of any third party.

 

ENTIRE AGREEMENT

These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

 

LAW AND JURISDICTION

These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.

 

COUPONS AND DISCOUNTS

CellDerma reserve the right to operate a ‘fair usage’ policy for all discount codes and coupons in circulation. Some discount codes will also have limited usage. ‘Fair usage’ is at the discretion of CellDerma.

 

TERMS OF SALE

By purchasing CellDerma product(s), whether this is from CellDerma directly or through a third party, you agree to these terms and conditions.

CellDerma products are sold exclusively by CellDerma or registered stockists only. These stockists would have received proper training to offer advice and support for your skincare regimen. You agree not to re-sell any product purchased from any party and should you be dissatisfied with your purchase you must contact the person/persons who you purchased the product(s) from. This does not affect your statutory rights.

At CellDerma, we are committed to providing you with high-quality skincare products that contribute to your overall skincare regimen. However, it’s important to note that individual skin types and medical conditions can vary significantly. Before incorporating any new skincare product into your routine, especially if you have a medical condition or are undergoing any form of treatment, we strongly advise seeking guidance from a qualified medical professional or dermatologist. 
 
While we formulate our products with care and adhere to industry standards, it’s important to understand that skincare products may elicit varying reactions depending on your skin’s unique characteristics. CellDerma cannot be held liable for any adverse reactions, allergies, or complications that may arise from the use of our products. 
 
For personalised skincare recommendations and clinical advice tailored to your specific needs, we recommend consulting an approved CellDerma stockist. These professionals are trained to assist you in selecting products that align with your skincare goals and individual requirements. 
 
Your skin’s health and safety are our top priorities. We appreciate your understanding and commitment to making informed decisions about your skincare journey. 
 
Please remember that the information provided on our website is not a substitute for professional medical advice. If you have concerns about how our products may interact with your medical condition or treatment, we urge you to consult your healthcare provider before use.

Klarna

Klarna’s Pay in 3 instalments credit agreements are not regulated by the FCA. Use of these and any missed payments may affect your ability to obtain credit from Klarna and other lenders. 18+, UK residents only. Subject to status.T&Cs apply.

Subscribe and Save

When you use Subscribe and Save you agree to enter into a minimum purchase of 3 items over the course of the subscription. This entitles you to the discount and free delivery during this period. If you choose to cancel the subscription you will need to pay the cost for the product as if you had purchased it without Subscribe and Save.

If you wish to delay the subscription take a subscription holiday then please contact customer services on hello@cellderma.com

 

Offers and Promotions

Terms and Conditions: Collagen Restore & Complimentary Perfect Lips

This promotional offer entitles customers to receive a complimentary Perfect Lips with the purchase of a Collagen Restore product. The offer is exclusively valid for online purchases on both subscribe and save and one-time purchase option. Each customer is entitled to receive up to 3 free Perfect Lips in a single purchase transaction. Please note that there is a limit of 3 total purchases per customer. Offer ends 10th March 2024 11:59pm.

Terms and Conditions: 50% off sunscreens

This promotional offer entitles stockists and CellDerma partners to receive CellDerma UltraLight Mineral SPF, Pure Mineral SPF  and Tinted Mineral SPF at the discounted rate of 50% off. Please note that this is limited to 10 units per month. Offer available while stocks last.

This promotional offer entitles Customers/end users to receive

CellDerma UltraLight Mineral SPF, Pure Mineral SPF  and Tinted Mineral SPF at the discounted rate of 50% off. Please note that this is limited to 5 units per customer. Offer available while stocks last. The offer is exclusively valid for online purchases on both subscribe and save and one-time purchase option.